The Job Search: You’re Not The Customer

(This column is posted at www.StevenSavage.com, Steve’s Tumblr, and Pillowfort.  Find out more at my newsletter, and all my social media at my linktr.ee)

“I’m tired of the dehumanizing, violent slog of the job search,” a friend said to me.  Those words made me put on my career coach cap, which I haven’t worn in awhile.

Why is the job search such a pain for people?  Sometimes the job search is degrading and dehumanizing in a way that some, like my friend, can consider psychologically violent.  Why do some recruiters and companies make hiring people such a pain?

For that matter, why is it some recruiters and companies make it easy?  Whereas other job search tools require you to endlessly re-enter data and watch your resume be mangled, why do others make it so simple?  How come those making the search hard don’t learn from these people?

The answer is (and yes, this is Agile) who is the customer and what do they want?  The bad news is the job search too often is not designed for the searcher.

People who need to find employees and talents have limited time, money, and people.  Managers have their own projects and priorities, legal departments have their worries, and so on.  The job search process has to factor in many people’s needs, demands, and limits.

If you’re lucky you factor into those choices and are a high enough priority.  If not, then you’re probably facing incoherent recruiting sites and incomprehensible job search requirements.  You’re not the customer.

As depressing as this is – and it is depressing – I also use this as an indicator of who actually cares and can be worked with.  A poorly done job search site and recruiting process is a sign of problems, bad priorities, or employees not being valued.  It’s a warning.

On the other hand some company or organization that makes job searching and applying easy – even if you’re not hired – is one to pay attention to.  They may actually care, or at least realize you don’t find quality people by making quality people decide you’re stupid.  At worst, an organization that makes the job search easy at least hasn’t screwed it up, which is a good sign I suppose.

In my personal experience, the ease of finding a job that interests you and getting into the interview is a good measure of what it’s like to work for that employer.  It shows enough awareness to find and talk to the right people.  Sadly, I have found speed of the process is not always a measure, having seen good employers take forever, and bad ones quickly hire (the wrong person).

So next time you’re facing the job search, for each recruiter and job site, ask yourself who seems to at give a damn about you – or at least isn’t making you miserable.  They’re probably easier to work with.

Steven Savage

Work From Home: Vacation An Time Off

(This column is posted at www.StevenSavage.com and Steve’s Tumblr.  Find out more at my newsletter.)

Oh gods, yes another column on Work From Home. I keep thinking I’m done, but I get a new insight and my Geek Job Guru side arises and here we are. I’m glad I can help you – and glad to my readers who tolerate my recent spate.

So recently I was planning some vacation, and my employer provides a handy dashboard for this. I quickly realized I had a lot more vacation time than I’d expected – 3-5 days more on top of the vacation I was saving and banking. The Pandemic had been so disruptive I had lost track.

Needless to say this was part of some jocular conversation between me and one of my co-workers. We began discussing what even is vacation during the lockdown? What is it from work from home?

. . . and then I told him I have to write this column. So there you go.

As we move more to Work from Home (WFH) we have to ask what any time off means anymore. Think about it.

With less commute time are we saving time? Will we use less time off – or indulge it more?

Is caregiving time off and such more relevant, less, or the same when you’re at home with the person who needs you?

Will WFH be more stressful or less? Will we want more time off or less? Myself I feel overall that a lack of commute and more time control is a little less stressful.

With WFH you could take work with you (but shouldn’t) further timeshifting time off. When do you actually go on vacation or otherwise take time off?

And my answer is I don’t know and wish I did.

This is the last thing we’re thinking about right now because of the Pandemic, but we’re going to have to really think about it in later 2021. First, because once we have the Pandemic under control and will want a damn break. Secondly because a lot of us will stay all or mostly WFH and need to think.

Again I don’t have answers, this is a huge blank starting me in the face. But I hope by bringing it up I get you to think – and share your ideas with me.

Steven Savage

Work From Home: Different Experiences

(This column is posted at www.StevenSavage.com and Steve’s Tumblr.  Find out more at my newsletter.)

I know. I keep thinking “hey, I’m about done with this,” then some new wrinkle shows up and next thing you know, blog post. I also like it as some of my career advice has aged out, but this is relevant and fresh and helpful.

I was chatting with some friends about our different experiences in Work From Home (WFH) and then something struck me. As much as many of us are WFH, as many of us have done WFH . . . we’re often forgetting just how diverse people’s experiences are.

One friend of mine has done it for two decades. Another had remappable experiences. I had done it on and off for two decades and had participated in WFH experiments. It was interesting comparing notes.

It also struck me that as WFH becomes more normalized we’re going to need to keep this in mind to adjust.

As we move to WFH we have to appreciate our experiences are different than other peoples. There are things we know and things we don’t know. Things we can handle and things we can’t. Any move to WFH is going to require people to cultivate some personal awareness so we can develop, learn, and unlearn.

Also we’ll have to be aware that others have different experiences than us when it comes to WFH. We may find someone who know more and we should listen. Others may need psychological tips from us to navigate unknown waters. We’re going to need empathy and humility.

Some of our co-workers won’t have the above knowledges or sensitivities, and we’ll have to educate them. Hopefully we can do so either formally or appropriately, but I’m sure there’s already been plenty of WFH-based temper flareups. These will keep occurring.

Finally, this giant science/business experiment is happening during a pandemic. We’ll have to relearn and reapply our lessons all over again when things calm down (which is probably 9-12 month at my guess).

I’m terribly concerned right now that the continuing WFH that’s going on hasn’t had enough` effort by people to assess different experiences. I mean it’s sort of understandable – we got thrown into this fast – but that still means there’s a problem.

This is something I also need to sit with myself. I don’t think I fully assessed the different experiences and challenges people have faced. I need to understand my friends, family, and co-workers a bit better.

So for now?

  1. Realize your WFH experiences aren’t others.
  2. See who you can learn from regarding WFH.
  3. See what you can teach about WFH.
  4. Have empathy for people who are adjusting to WFH.
  5. Be ready to have to face changes to WFH because of how we did this.

Steven Savage